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My Basket says it's
Empty - What do I do? |
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Make sure that on the products page you have added
your product to your basket. If this does not work read below.
Your computer will need to "Accept
Cookies" for the basket to fill properly. Click on your
"Tools" in your browsers top bar.
Then click on "Internet Options"
Click the "Privacy" tab.
Move the virtual lever down to "Accept All Cookies"
Or on some browsers simply reduce your security setting.
Then click on okay apply - Your basket will now operate
properly.
You will find that for many shopping programs to operate properly
your computer will have to accept the cookies that the shopping programs drop in order to
hold your baskets contents when you go from one page to another during check
out. |
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Will I really get a
$100. Rebate? |
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Yes, as long as the photos are clean, clear and the vehicle
is attractive. Only a few have been refused since the inception
of this website in 1998. Your vehicle will then be posted on the web for the
world to see.
Must be submitted within 120 days of purchase. Fiberglass
hoods only |
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Your site doesn't
work what do I do? |
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On Computers with slower processors or older versions of
Microsoft Explorer, this site may not function properly. If you have a
newer version of Explorer (4.0 and newer) and you have an adequate processor, it
may be that your connection is slow or your system has frozen. First try to
"REFRESH" the page, if that doesn't work then simply shut down your system
properly and bring it back up, then log back on to this site, everything should
function fine now. If you have an older version of Explorer consider
updating your browser by going to www.microsoft .com . |
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Can I order by mail
or telephone? |
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No, this is strictly an E-Commerce site. This site only
accepts order by credit card. |
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Does the price include freight charges? |
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Some do. But only on small items, and only when stated in the
items description. Larger items such as hoods, bumper covers, etc... Ship
truck freight collect This means
that you will pay the carrier for their fees at the time of delivery. This insures that
someone has inspected the shipment prior to accepting it. |
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Can I Pick up my
part
(s) at your facility? |
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Techhoods Only, Immediately after placing your order,
E-mail us with your ORDER
NUMBER & LAST NAME in the subject area then just type "CUSTOMER PICK UP"
in the body of the letter. It's just that simple! |
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I don't see the part I am
looking for - do you have it? |
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Everything we manufacture and / or carry is listed on our
website. |
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Can you custom make me a
part? |
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No - we only make / carry what is listed on the website and
what we currently have the tooling for. |
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Re; Techhoods Can I pay extra to have you guys open the
scoops for me? |
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No - the opening of the scoops on fiberglass hoods is the
responsibility of the installer. The hood is much stronger for shipping purposes
with the scoops left closed.
Fiberglass Techhoods only |
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Can I prepay the freight charges? |
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No - All shipments are sent freight collect unless
stated otherwise - this insures
that there will be someone at the delivering address to inspect and sign for the
shipment. |
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Do I need special paint for my hood? |
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No - you can use any type of paint you choose. Flexible
paint and paint additives are generally only used on urethane products. (Like
noses and flares). |
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Can I order my parts the same
color as my car? |
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No, all fiberglass hoods come in a gray gel coated surface
only.....All steel hoods come in black primer. Painting the hood is up to
the installer. |
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Will fiberglass hoods use my factory
springs? |
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Depending on make and model... as a rule of thumb, pre 1980
vehicles with the heavier springs may need to be replaced with lighter
tension springs. 1978-87 G.M. hoods often require a prop rod or hydraulic strut
rather than the side coil. |
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How long will it take to ship my
patrs? |
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Once your hood leaves our facility the carrier can take
anywhere from 7 to 10 days to deliver it to you depending on your location in
the U.S. |
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What do I do if the hood arrives damaged? |
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Our damage rate is a low 2% +/-
First you will have to decide if the damage is
minor or major.
- If the damage is just minor (a ding, a
chip or scratch) the freight bill MUST be marked with damage indications and you may place a
claim for repairs reimbursement with the carrier if you choose.
- If the damage is major (a hole thru the
box to the part) and the part can not be repaired ,"REFUSE" the shipment "DUE TO
DAMAGE", and let us take care of the paperwork and claims headaches.
Note: The carrier you are claiming with is responsible
for making the
determination on whether or not to pay a claim.
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The hood I received from you guys does not
have any provisions for the front pop up spring. What do I do?
Fiberglass hoods only |
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We recommend that the pop up spring be turned upside down and
mounted off of the core support...so it pushes up on the hood. |
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Where can I find other parts for my
vehicle? |
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All we carry is what is listed on our website. However
here are a few good sources for other vehicle parts.....
-
usbody.com - Manufacturers
of Fiberglass Street and Race panels
-
gearheadsonline.com - A new Automotive Bulletin Board Site
- you can post free want adds, talk with others on subjects you need help with
and more.....
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